Helmerich & Payne (H&P) is one of the biggest drilling companies in the U.S., with a unique technology that allows them to drill 365 days a year across hundreds of rigs.
H&P lacked efficiency across their drilling sites and wanted to create a mobile logistics management platform that would make it easy for employees across roles to collaborate and get their work done.
We worked closely with H&P leadership to plan the project and create a new approach to design. We built this approach by establishing an ongoing employee feedback program. We visited a different rig each month, where we met with employees to understand their needs and pain points and observe them working on the existing digital systems. We used that information to drive initial design decisions and underlying functionality for a new platform, MyRig, and then shared designs and prototypes with employees to drive innovation and guide critical decisions.
The newly designed experience led to greater work efficiency, more revenue, and happier, more engaged employees.
