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© 2024 Variate Labs, Inc

Government Impact

Variate brings unrivaled CX best practices and innovation to solve large government problems.

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Ambitious Agencies. Extraordinary Designs. Unrivaled Results.

Our world-class team has unrivaled customer experience expertise spanning design strategy, CX, UX, delivery, design systems, and design operations. Since 2009, we've used that expertise to lead 200+ digital projects that have reached more than 900 million consumers globally.

Variate excels in partnering with federal agencies and organizations, driven by our core belief that everyone deserves effective government service. We recognize our government's immense potential to enhance its citizens' welfare. Our approach centers on bringing agile, human-centric solutions to complex organizational challenges, ensuring federal agencies can enact meaningful change.

Core Competencies

Design Strategy
UX/UI Website Design
Agile Development
Design Systems & USWDS
Design Operations
21st Century IDEA
Content Strategy & Management

Past Performance

FCC License Management
Navy Budget Management
Marriott Omni-channel Experience
Marriott Training Platform
Carnival Cruise Booking Engine
Macy’s On-property Experience
Macy’s Call Center Experience

Contract Info & SIN Codes

GSA MAS - 47QTCA23D00B0
54151S  - Information Technology Professional Services
541511 - Web Based Marketing Services
Learn More About GSA MAS

Partnerships with Results

Federal Communications Commission (FCC)

Modernization of license management

Over the course of more than two years, we worked with leadership to modernize its spectrum licensing system including implementing the agency’s first human-centered design program; reimagining the digital experience for customers, processors, and administrators; and uniting all digital teams around a shared design system, governance model, and improved process.

a dashboard for the FCC's Universal Licensing System
a drawer's model for filling out FCC applications
a completed application for applying for a new FCC license
an internal user dashboard for the FCC
an application UI for the FCC's Universal Licensing System
a market territory map for the FCC
a design system for the FCC

“Variate was an outstanding partner bringing design and innovation to a key government partner."

Oanh Lee

Empower AI

Join Us on this Journey

Our team is always ready to explore new challenges, co-create innovative solutions, and embark on our clients' unique journeys. If you're ready to transform your customer experience, come craft your success with us.