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In an era where digital and physical worlds intertwine, consumers are faced with information overload and near-limitless options. We partner with ambitious companies to create innovative digital and physical product ecosystems that stand out in a crowded market.
Our proven design process encompasses the entire customer journey, aligning research, experiments, and insights with key performance indicators (KPIs). By employing rapid prototyping and thorough user research, we effectively meet market demands and address challenges, offering unique solutions to consumer problems.
With a global reach impacting over nine hundred million people, our diverse innovations span AR/VR/XR, digitized environments, IoT devices, interactive infrastructures, media platforms, mobile technologies, video games, wearables, and web solutions.
User satisfaction
We partnered with H&P leadership to create a mobile logistics management platform that would make it easy for employees across roles to collaborate and get their work done.
In order to deliver a product that addressed the unique problems of the end-user, we established an ongoing employee feedback program that involved visiting different rigs, meeting with employees, observing work on the existing system, and getting real-time feedback throughout the design process.
Foundational product redesigns for H&P
With more than 1.5 million rooms in 86 countries, designing a Mobile Key solution that would work for all of Marriott’s 7,000+ hotels was a unique challenge. We collaborated with the Global Operations team to give guests instant access to their room and their hotel’s lobby, fitness center, pool, parking, and other spaces—all with their mobile device (including Apple Watch) and without ever stopping at the front desk.
546K Reviews for the new Marriott Mobile app
The culmination of an eight-year collaboration with the BMW Designworks team, we created an in-car vision concept for a connected, battery-powered city vehicle. We collaborated with a third party to design and deploy an integrated, working automotive prototype, which was used to shape the experience of multiple vehicles including Drive 2.0, Connected Drive, and the i3 and i8 models.
Stanley Black and Decker’s ecosystem of products offers next-level features like digital levels, laser measuring, angle guidance, and auto-stop capabilities based on depth or torque. We worked with the industrial design and user interface teams for their premium DeWalt brand to prototype various Human-Machine Interface (HMI) models for rigorous user testing. The winning physical control designs were combined with our user interface design to bring unmatched ease and one-handed control to their flagship drill and other power tools in their ecosystem.
We partnered with Stanley Black & Decker’s Outdoor team to digitize their commercial DeWalt mower fleets and integrate hardware tracking into new management software. Our team designed and prototyped the desktop/tablet UI for regional and fleet managers and the associated display for mower drivers in the field. With the fleet manager software, commercial teams can track battery levels, see the real-time operational status, understand repair needs, minimize equipment downtime, avoid weather events, and even catch little issues before they become expensive problems.
Our team is always ready to explore new challenges, co-create innovative solutions, and embark on our clients' unique journeys. If you're ready to transform your customer experience, come craft your success with us.